blue-mountain-resort.pl/en - client reviews

The entire facility is very clean. The animators are wonderful, they do a great job keeping the children entertained. Great and varied breakfasts as well as dinners.

We enjoyed our time at this hotel, the food selection was excellent and delicious, the accommodation was perfect, we slept really well, and since it was autumn, the hotel was beautifully warm; just one small thing, we like going to the gym and it is a bit poorly equipped for our taste. Otherwise, we would love to come back here again.

We chose the resort because of our child and the proposed activities; the animator here was lovely, so no complaints there. As for the apartment, I chose Deluxe based on the photos online where the bedroom was supposed to have large windows, but I got one with a skylight which, from the selection, was of a lower standard and a different price. Eventually, the room was changed to the correct one, although the lady suggested not relying on the photos, which in my opinion is unfair. The resort advertises itself as family-friendly; the pools are okay, but the playroom (kids' club) is tiny, especially since there were tons of small children there when we were, and the cramped space was definitely not comfortable. The same applies to the playground, which doesn't really fulfill its role with a large number of children, having only a few play elements :(( As for the food, there is plenty to choose from, it's tasty, and the dining rooms are quite spacious. My only complaint is regarding the yellow water that was in the machines for tea, etc.

The hotel is located close to the Czech border, where there are great slopes. The staff is very nice and friendly towards guests. Meals are tasty and come in many options. Great signage at the hotel, you know where everything is. The rooms are clean, functional, and very nicely decorated. ❤️💪💪💪💪

No complaints regarding cleanliness, I am satisfied. Nice staff throughout the hotel, I give you 5 stars! Meals very tasty, there are many options to choose from. The entire hotel infrastructure (pools, saunas, playrooms for kids) is sensational. I am very satisfied with my stay at Blue Mountain. 👍️

Nice service and always smiling animators. It's clear that cleanliness in the hotel is a priority.

🔥🔥🔥🔥🔥🔥

A hotel where the staff, including the front desk, barely speak English. Even when you speak to them in English, they reply in Polish. The only person I could communicate with was the man at the pool front desk. The Halloween program for kids was really nice. I found it amusing that we got a voucher for one soda and one cotton candy. Considering the price of the stay, it was really funny :) The water park was great. Pleasant water temperature, a wild river, a water slide, and a counter-current pool—I can’t fault it at all. Everything was clean. The wellness area for adults was also nice and cozy. Breakfast was fine, but dinner was noticeably worse. The food was strange—burnt, overcooked—and the selection was very limited; given the large number of children, it was also quite unsuitable. The room wasn’t in good condition; it had clearly seen better days. We were really looking forward to this weekend, and if it weren’t for the Halloween program and the water park, we would have been very disappointed. Unfortunately, we don’t plan on coming back here.

Hello, yes I know it was the holidays, but an overcrowded hotel probably isn't for us. The water in the pool wasn't exactly warm. And what disappointed me the most was that the dining room isn't equipped for such a large influx of guests. There aren't enough seats there. And almost nobody goes to dinner at 4 PM, most people came around 6 PM, when you couldn't move there. And the dinners didn't taste good at all. The food looked nice, but it didn't taste good at all.

Always very satisfied, super service, excellent food

Very nice and helpful service. I recommend Blue Mountain, among other things, because of the location. Meals are delicious, huge selection. I really liked that they also included washing liquid for my child. Everything was ok, one minus: I requested a single mattress when booking almost 8 months in advance and it was a disappointment, they didn't meet my expectations

From the beginning to the end of the trip, the hotel staff performed perfectly. Every day there were several new items for either breakfast or dinner. The rooms were clean and spacious. An ideal place for families with children. Definitely one of the better hotels in Poland where I have had the pleasure of spending my vacation.

Nice staff at reception. The rooms were nice, modern and clean. The water dispensers in the hallway were great. Awesome swimming pool with spa area and the breakfast was also very, very delicious. We will be back 👍🏻

Blue Mountain is extra. You can walk from the hotel to the Szklarka waterfall. We recommend the rooms, they are nice and spacious. A great place for a family getaway! Regardless of whether we were at breakfast at 8 or before 11, there was always a large selection. I definitely recommend this hotel because of the kindness and professionalism of the staff.

Cleanliness everywhere and very comfortable rooms. A nice welcome, friendly staff at the facility. Room cleaning on request is a great thing. Blue Mountain is located not far from the center, which we really liked. Delicious meals, it's very cool that there is a choice of hot and cold dishes.

We were there with a 1.5-year-old child - great playroom and water park, very good food, beautifully spacious rooms. The only detail I would change is the one large (French-style) duvet on the bed - the child sleeps in bed with us and it's impractical because of that. However, that's just a detail and the stay was lovely otherwise. I recommend it

Hi there, everything was wonderful, very friendly staff, the breakfast wonderful, the facilities like the pool, sauna, and slide were very good, the room was big, bright, and clean, we felt very comfortable.

Everything was great 👍️. We will definitely be back soon😄.

A plus for the variety of meals! There wasn't a single thing I didn't like. The hotel location is very good. I am very satisfied with the service at this hotel. Plus points for lots of attractions for children, the option to stay with a dog, and both outdoor and indoor pools. We highly recommend staying at this hotel. We've been here 3 times already, and every time the stay was very successful. The kids liked it especially, lots of amenities, various themed activities, and of course the aquapark which is very cool, and saunas for the older ones.

Hotel se nám moc líbil. Pokoje čisté a prostorné. Aquapark splnil očekávání, dětem se tam moc líbilo. Skvělý program, jako barevné účesy, balonky, vyrábění masek i pohádkové setkání se dětem moc líbilo. V jídelně pastelky a omalovánky k dispozici. Jídlo nám i dětem chutnalo, nabídka jídla dostačující. Jedinná výtka je k bezlepkovému pečivu, opravdu není dobré. Jinak vše na jedničku.

We were very satisfied.

Everything was top-notch. Beautiful accommodation, very generous breakfasts that were constantly replenished, beautiful wellness area, the sauna world was amazing. Three large playrooms for children and an accompanying animation program.

We really liked the Blue Mountain Resort, the rooms are very luxurious and large. I would describe it as a super family hotel; when we were there, I think there was hardly anyone without children. There is a ton on offer, there is a playroom for the very little ones with a kind of climbing course like in an indoor playground, a playroom for older kids with Xbox and PlayStation, a very nice swimming pool with a slide and hot tub, an outdoor tube slide (unfortunately it is only open on weekends), bike rental, a gaming room with arcade machines and also kids' entertainment. The staff are all very helpful and even though hardly anyone speaks German and also few speak English, everyone was always very eager to help us.

The food is okay, the staff is very nice. The whole hotel shows signs of damage and neglect. Cracked tiles. Holes in the elevator. No internet at the pool. No heating in the bedroom, only radiators in the main part of the apartment.

A paradise for the little ones, both the animations and the pool area. Everything is well-maintained and nicely decorated. Four-legged friends are also welcome and well taken care of (bedding and bowls in the room:)) The hotel staff was extremely hospitable and kind. Many hiking trails around. The food is delicious and fresh. I recommend it with all my 🩵!