Grano Life*** Gdańsk - client reviews

Персонал отличный, завтрак отличный. Удобное местоположение в шаговой доступности от центра. Игровые комнаты для детей супер! Бассейн, сауна, джакузи . Вернемся с семьей снова

Staff in reception really need some education, 1.they are not happy at work, really desapointet what a service, they are face to everyone, but those who work Wednesday and Tuesday afternoon need definitiv charm kurs, Personal at morning complete different like should be Hotel, rum, perfekt, dinner good

Excellent facilities in a convenient location, with friendly and welcoming staff. Large comfortable quiet rooms, mine had balcony. Good price, booked direct through simple process. Spa and car park available but didn’t get to use them. Would recommend. Will look for others in chain when visiting Poland again. 👍️❤️

Great hotel, lovely modern clean friendly hotel. Staff can’t do enough for you, amazing breakfast- so much choice. Late check out 12 midday ! Lockers to store luggage as we had late flight. Amazing stay 😊

It was a nice stay. It's nice they were prepared to receive foreigners and had the information in English. Breakfast was really good, and we appreciate the sign on the lift that indicates the time and queue for the breakfast. There were hours that were busier, and we could avoid the peak.

Clean room, great breakfast menu, tasty dinners, thanks

The hotel room and the catering was great - both breakfast and dinner, very well made and big portions- the building is very nice and quiet. The spa was a bit too crowded as expected and the massage was a bit too light for our liking. Overall we enjoyed our stay, thank you!

Hotel ogólnie oceniam pozytywnie. Pokoje są w porządku, a śniadania różnorodne i smaczne. Niestety dużym minusem jest organizacja śniadań. Z restauracji korzystają również osoby spoza hotelu, przez co w godzinach szczytu brakuje miejsc dla gości. Kilkukrotnie trzeba było czekać 15–20 minut na wolny stolik. Również obsługa pozostawia wiele do życzenia. Pani na recepcji była nieuprzejma, podobnie jedna z kelnerek. Odniosłem wrażenie, że personel nie został odpowiednio przygotowany do pracy z klientem, co niestety wpływa na ogólny odbiór pobytu. Szkoda, ponieważ przy lepszej organizacji i bardziej profesjonalnej obsłudze hotel mógłby być oceniany znacznie wyżej.

There is No bacon in the mobning buffet. Long waiting time for service from the bar.

La cortesia del personale, la pulizia,ottima qualità-prezzo e la vicinanza al centro e non per ultimo la qualità del ristorante, grazie.

We had a lovely room and high floor as requested.

Time 9-21h for pool and gym are pretty useless: if you visit the city or work during the day, normally you we'll use these services in early morning or in late evening/night

Rooms were clean and quiet. There could be wider selection of breakfast: croisants, pancakes, yogurts etc. Service was okey.

Sehr gutes Hotel mit tollem Preis/Leistungsverhältnis. Sehr hilfreiches, aufmerksames Personal. Grosse Zimmer.

❤️Camera ampia, pulizia senza riserve, personale cortese, posizione comoda. Ci yornerei

Everything is good, really appreciate.

Hotel vicinissimo al centro storico, dotato di tutte le comodità compreso piscina interna e Spa. Eccezionale

Our first time in Gdansk and your hotel was beautiful, modern and clean. Not sure a 3 star is good enough as you definitely deserve higher.

👍️ Súper

Krásný nový hotel, výborné snídaně a jídlo. Nepříjemnost na začátku, když byl zaplacen pobyt s polopenzí, ale večeře byly uznány až po urgenci ze strany zákaznické linky Slevomatu. S námi nechtěli řešit. Jinak vše super. Děkujeme

The location is perfect as it is 10minutes walking from the city centre. Rooms are good size and reception is nice and friendly. One hour in swimming pool and sauna felt a bit rushed and I couldn’t relax as I needed to look at my time. Disappointed with gym as I expected a bit more than just a running machine and dumbbells. Breakfast time is too chaotic and overcrowded. I think place is too small for such a huge amount of people and we had to queue every morning to get table for breakfast for nearly 15 or 20 minutes.

Ogólne wrażenie średnie, ale to była moja druga rezerwacja pobytu w tym hotelu i pierwsza wypadła lepiej. Bardzo długie kolejki na śniadanie więc albo wstajesz wcześnie i masz stolik albo stoisz w kolejce po wolny stolik. Pokój niedokładnie posprzątany, toaleta niedomyta, kamień na słuchawce prysznicowej w łazience i brzydki zapach z kanalizacji. Standard tego hotelu znacznie się pogorszył w porównaniu do pierwszej wizyty. Na plus wypada bogata oferta śniadaniowa i lokalizacja hotelu.

Nice hotel with great location, close to the old town. Polite and helpfull staff.

Breakfast was too crowded. Overall our stay was nice

Very good hotel, near the cité center, cosy and confortable room. The swimming pool was very nice!