Features pricing - TrustMate

Save 18% by choosing annual payment.

TrustGO

Start building your brand and ensure that reviews position your store and boost sales.

$23/ month

In this package you get:

Collect exceptional ratings and in-depth reviews about your company. Sit back and relax while the system automatically sends out invitations on your behalf.

Reviews like works of art, deserve a magnificent frame! Embed stylish TrustMate widgets and customize them to fit your brand’s aesthetic. Alternatively, you can use our API to integrate reviews directly into your native solution.

Reach for the stars! TrustMate widgets provide search engines with microdata, which enables Google Stars next to your website in search results, generating even more clicks!

Connect your store to TrustMate in just a few minutes with our dedicated plugins for popular e-commerce platforms or our integration with BaseLinker.

Skyrocket your SEO! Fill TrustMate widgets with detailed, keyword-rich customer reviews and watch your store's ranking soar!

Draw insights from customer reviews with advanced automated reports delivered straight to your email. Analyze trends and leverage the knowledge to further drive your business!

Collect reviews immediately after the order is finalized using a form embedded on the order confirmation page.

Which invitation configuration works best? What’s the open rate, and how many reviews do you get? Use our statistics panel to gain insights into your review collection process and improve your strategy!

Collect reviews in TrustMate, Google, and social media from one place! With the Reputation Manager, you can manage the distribution of reviews, deciding what percentage of customers you invite to each store, and we'll take care of the rest. Reviews from all sources automatically appear in widgets on your website.

Display all company reviews on one widget, making it easy for customers to find information about your company and products.

Respond to every review manually. The comments module helps you manage and publish replies in one place.

Create a thank-you page tailored to your brand and encourage customers to subscribe to your newsletter, to follow your social media profiles and to make repeat purchases by offering discounts

Negative review? Explain its causes in a private dialogue and turn dissatisfied customers into your brand’s ambassadors.

Sell even more! Our dedicated reviews showcase page presents all your company reviews in one place along with photos of top-rated products, driving traffic back to your site and increasing the chances of additional sales.

TrustBOOST

For companies just starting out, who value professionalism, want to build trust in the brand and products, and effectively increase sales.

$47/ month

Content of the TrustGO package, plus:

Respond to every review, even when you're offline. The automatic comment module will automatically do it for you, tailoring the response according to received rating.

Organize collected reviews according to your needs. Decide which tags to use and assign them to selected reviews, making it easy and quick to find the ones you need.

Access to all TrustMate widgets. Choose the one best suited for your store and start collecting reviews!

Increase the number and quality of reviews with an intelligent assistant. The tool helps customers easily and quickly write a review – by asking questions and indicating what they can write and what words to use. Result? More valuable, detailed reviews that build trust in your offer.

No more short and generic reviews! TrustMate elevates your customers' feedback to be detailed, informative, and brimming with keywords, all thanks to our exclusive, world-class suggestion system. Each review becomes a valuable source of information for future buyers and boosts your SEO and your store’s search results position.

Automated mediations are tailored to your needs. Resolve disputes with customers without involving any staff.

Let customers quickly rate the key details of their order. Immediately after submitting the main written review, they answer five short Yes/No questions about topics such as packaging quality, delivery time, and contact with your store. Answers are automatically converted into clear indicators and displayed in widgets, for example: "95% of customers recommend the package quality."

Show your customers how important their reviews are to you with TrustMate badges! Meet the criteria to earn more awards and proudly display them on your website!

Every business is different, and there's no one-fits-all solution. Test many different configurations and templates simultaneously, measure results and make your review collection process even more effective!

You don't have to review all reviews to keep an eye on the pulse. We'll alert you if your average rating drops below 4.2 or if you receive a negative company or product review.

Collect exceptional ratings and in-depth reviews about your product. Sit back and relax while the system automatically sends out invitations on your behalf.

Customize invitations to match your unique style! Personalize colors, logos, and e-mail content to perfectly match your brand.

Collect exceptional ratings and in-depth reviews about your product. Sit back and relax while the system automatically sends out invitations on your behalf.

Most frequently chosen

TrustPRO

For aspiring businesses looking to supercharge their growth and skyrocket revenue with the power of customer reviews!

$103/ month

Content of the TrustBOOST package plus:

Why choose TrustPro

AI suggests sentence fragments and product-specific talking points while customers write, removing the blank-page barrier and turning one-line recommends into reviews that answer what future buyers ask. Hints are generated before the form opens visible instantly, no wait so deeper text powers widget filters, SEO keywords, and trust at checkout.

Your customers have plenty of questions! Allow them to ask directly from the product widget, interact with them, and create an engaged community around your brand! You can answer yourself or allow other customers to respond, and you can decide whether the response should be visible to everyone or just the person asking.

Decide where your NFC card should send reviews. TrustMate, Google Reviews, or another platform? The splitter allows you to set the percentage distribution of sources where your reviews will appear.

With the integration of Google Shopping, your product ads will feature stars, leading to up to 40% more traffic! The magic happens automatically - enable the integration, gather product reviews, and watch your traffic grow!

Impress your customers with stunning pop-ups when they hover over product stars! AI review summaries and recently added customer experiences all increase click-throughs to your product pages!

Showcase reviews on your social media! With the TrustMate post generator, you can easily turn each review into a beautiful post for your Facebook, LinkedIn, or Instagram profile! It takes just a few clicks!

Detailed product data provided to TrustMate. These are details completed during a customer's purchase so they don't have to provide them, e.g., color, size, or product capacity. The collected data is displayed with reviews and in widget filters.

Highlight the best-rated products with a BestSeller badge. It will appear next to stars on product lists and on the product card.

These allow further personalization of collected reviews, making it easier for buyers to make more accurate purchasing decisions. Depending on the product type, a feature could be height, weight, or durability.

Showcase your Google reviews on your website as well! With the dedicated GMB integration, we'll automatically import them to TrustMate and they will shine bright in widgets on your website!

A collection of frequently asked questions and answers in the store, designed to assist online store customers without involving staff. Displayed on widgets and business profiles.

Negative feedback? Explain its causes in a private dialogue and turn dissatisfied customers into brand ambassadors. Now also available for product reviews!

Connect the online and offline worlds with QR codes! Put them wherever you want and take your customers to a virtual space where reviews speak for themselves. Collect and showcase reviews easier than ever!

Collect reviews from customers who returned their goods. This way you will know the satisfaction of customers with the return process in your store. You can display these reviews in widgets on your store's website, showing customers that your return policy is at the highest level.

Customize the look of widgets to your needs and match them to your brand's style.

Enterprise

For experienced businesses looking to increase profits from long-term customer relationships through advanced solutions.

Custom pricing

Starting from 2000 invitations

The same AI assistant for company or account reviews: prompts that move people from vague praise to concrete details about service and experience. Pre-generated for instant support of richer reviews, filters, search, and local visibility, and confident purchases.

Our advanced configurator allows for full personalization of the review collection process. Customize the tone of communication (from playful to professional), define key SEO-boosting keywords, or input your own instructions for the AI model. This ensures every prompt is perfectly tailored to your brand, increasing review rates and building authentic social proof.

Customize the form to your needs! Add, remove or change the order of fields to create the perfect form for your business.

Customize the dashboard to your needs and ensure the comfort of your employees.

Instead of guessing what customers think about your store - invite them to participate in a survey and find out how they evaluate offered payment methods, delivery, why they return, and promote products. But that's not all! Thanks to NPS (Net Promoter Score) research, you can also find out how many of them would recommend shopping at you to their family or friends!

Your customers don't always know what makes one product different than another. Thanks to the Expert Module, your employees, external specialists, or influencers can share their knowledge and review selected products. Based on their expertise, your customers will make better and more satisfying purchases.

Need advanced solutions? Customize the integration with TrustMate to your needs using the API and enjoy greater control over the review collection process.

The Display API TrustMate allows you to use a specially prepared infrastructure for mobile solutions. Return and manage data in real time.

Don't have reviews on the new market? No problem! With TrustMate, you can supplement them with reviews from other markets where you already have them!

Do you operate in multiple markets? With TrustMate, you can collect and present reviews in any of them without fear! Collect, compare, and draw conclusions from reviews in over 20 languages!

Use the proof of customer satisfaction on one market to build trust on the next. Thanks to automatic translations, you can display all collected reviews in any language and encourage new customers to make purchases.

Take care of your Google business profile! Collect reviews with NFC cards! Monitor the progress of your stores in one place, respond to reviews, and effectively manage crises.

Thousands of reviews, no time? No problem when you can use our sentiment analysis tools. The system reads all content and assigns them thematic tags, making it easy and enjoyable to analyze daily customer experiences!

We will analyze the reviews and extract the essence from their content and all details shared by the reviewers. Your customers will be able to quickly glance at the most important features of the product.

Use our Suffler to respond to customer reviews! It adapts to your brand's style, can be serious or casual. It can even take on the most difficult topics when things didn't go well.