Hotel Elements - client reviews

A wonderful property in the Jizera Mountains. We highly recommend the hotel, great service. A fantastic hotel for families with children, who have plenty to do there from morning till night. Bright and clean rooms.

Wonderful culinary experience! Truly delicious! I have no complaints. The rooms were decent and clean. The staff was always smiling and eager to help, which made our stay very pleasant. A modern resort in an interesting location. We recommend Świeradów and Elements. The pools are laid out with both children and adults in mind. These zones are clearly separated. The food at breakfast was fresh and very good. The cleaning ladies do their job very well, it's sparkling! Sensational pool, warm, pleasant water and no crowds. In the restaurant, at reception and in the spa - everyone is very nice and helpful. Close to equipment rentals, ski schools and the ski lift.

The rooms are clean, functional, and very nicely decorated. Beautiful surroundings, the hotel is very well located, not far from the trails. Cool pool and jacuzzi, the sauna area is a bit small and not very comfortable. Maybe the saunas are okay, but the room for the entire sauna area is small and not very functional. Very good food, both breakfasts and dinners are varied with a large selection of dishes. Everything very tasty, I would say some of the best I've had in hotels. Service is nice and polite. Hotel organization is up to standard. Although it would be useful to have more information during check-in about the evenings, what is being organized during a given week. To sum up, I highly recommend it.

Beautiful location, new furnishings, but they couldn't be bothered with anything, so that's the only thing I'd complain about 😁 cleanliness was great, even though you could see the carpet had seen better days, but anyone with kids will understand. A super experience for the kids both in the playroom and in the pool. Would happily come again next time.

I rate the hotel quite positively, however, with five stars, I expected a higher level of service and attention to detail. Definitely on the plus side: the suites were large, spacious and comfortable, and I really liked the optional sauna in the room; it was a really great option. The decor of the lobby and hotel interiors looks elegant. The pool area was fine, although on the weekend, with such a large facility, it could get very crowded. The calmest time to swim was after 8:30 PM, when children were no longer allowed to use the pool. The area was also fine – the hotel is reasonably close to the center and the gondola lift. A downside was the saunas. The saunas themselves were OK, but there was a lack of rule enforcement. Many people didn't put towels under their feet, which meant you could see dirt on the boards, and the staff didn't react. Besides, it's a textile-free zone, yet about 1/5 of the people didn't follow these regulations and used the saunas in swimwear, which caused a distinct smell of chlorine. The biggest disappointment was the food. It was okay, but nothing to write home about. My subjective feeling: the level of popular pay-by-weight dishes, maybe a bit higher, but not 5 stars. The dishes were sometimes lukewarm, and the breakfasts were rather standard although quite rich, but I have had the opportunity to eat better, more regional dishes. On top of that, there was a lack of comfort by the bed: the beds, pillowcases and bedding were OK, but the pillows were very poor – the filling was strange, artificial, and the material inside was clumping together.

Average selection of food for breakfast and dinner. Quality of products below average. The gym is microscopic. Not very comfortable.

A bullseye for me. Beautiful views and a convenient location. The reception was well-informed, everything was okay. Delicious salads and meat dishes, we were very satisfied with the food. I recommend going to the pool and saunas, you can really relax. They keep the whole facility clean and have very comfortable rooms.

Very nice for kids.

I come to this hotel at least 4-5 times a year, I highly recommend it, it's great at any time of the year

Excellent breakfasts, huge selection. Very tasty and fresh bread. The apartment is very large and comfortable, cleanliness is super. A modern resort that provides access to all amenities. You can't feel lost in the hotel, the staff is very helpful. Close to restaurants, cafes, the lift, and the center.

You can feel the mountain climate. The hotel is located on a beautiful slope.

Grandiose👌🏻

I see one issue. Coffee during the breakfast was very bad. One of the worst which I had in my life.

Despite the large number of people in the hotel, there was no shortage of seats in the restaurant and no queues for food. The rooms are spacious, comfortable, and clean. The hotel is located close to mountain trails, but also to restaurants, which is a big plus. Everything is fine, I am satisfied. Elements is a resort with all the amenities. I recommend this hotel on the map of Świeradów. We are satisfied with our stay at this hotel, it's a pity it was so short and we didn't get to use many of the attractions👍️

a very pleasant hotel, with the right staff

The hotel is nice and clean. Beautiful wellness area. It was very cold in the game room and it was very crowded.

Both the rooms and the common areas are kept clean. There is nothing to complain about. Good location, easy access, a great base for trips. I could go on and on about what's cool at the hotel, but I'll keep it short: everyone will find something for themselves. The restaurant has glass walls, so you can eat a meal while enjoying the views. Nice and helpful staff both at the reception and throughout the entire facility.

I love the breakfasts, there's a large selection, delicious coffee, and a cookie at the end every time :) From the beginning to the end of the trip, the hotel staff did an excellent job. The hotel will meet the requirements of both active tourists and those looking for relaxation and rest. Elements is a large resort, but nicely integrated into the mountain surroundings. The rooms are clean and spacious. An ideal place for families with children.

I assume they have a great chef because the dishes were always delicious. In the evenings, the hotel organizes live music or other attractions. The area around the hotel is beautiful and it's impossible to get bored. We felt like we were treated like guests of honor, thank you very much. Both the rooms and the common areas are kept tidy. ❤️

Dear Sir/Madam, This concerns room 401. I am referring only to this room, however, the family staying in 301 confirmed an analogous condition in room 301. From my observation: 1. The cleanliness of the bathroom leaves much to be desired; it looks like tiles are falling off the wall, the silicone is cracked and of different colors, generally neglected in terms of cleanliness. The cabinet is swollen from moisture. The bathroom was dirty, mainly in the shower area. Using this space was burdensome. 2. A bathrobe from the previous occupant was left in the room, later new ones were brought upon request. 3. The children's activities related to Halloween were of low quality. The hotel was decorated, but to notice these decorations, one had to look specifically for them. 4. During the stay, the room was not cleaned even once, not even basically, let alone changing towels or bed linen. 5. The prepaid method upon check-in was also surprising. Such information was not provided earlier. Regardless of that, such a practice is completely new to me; I have not encountered anything like it anywhere in Europe.

The accommodation is beautiful, the hotel design is great, the staff is pleasant, the food is good. But the whole hotel is large with a high number of guests, and for such a capacity, the fitness center and pool are really small, and there was a queue for food.

High standard of the room, perfect cleanliness. I recommend choosing the half-board option; the buffet food is delicious, although I was expecting more variety. The staff were always ready to offer advice and help, and their smiles and kindness mean we will definitely be back. Everyone will find something for themselves at this location in both winter and summer.

The staff at Elements really takes care of cleanliness in the hotel. The dinners are very tasty, just like the breakfasts! The hotel offers sauna ceremonies, they are worth checking out. The hotel service was amazing, the staff was very helpful and kind throughout the entire stay. I am very happy with the hotel's location. 👍️❤️

Super. There is plenty to do nearby, and not just for skiers.

You've turned the hotel into a kindergarten. Dinner was terrible, tasteless and lacking variety, there were constantly no plates or cups.. cleaning service was zero, nobody cleaned anything. We will never come back here, below average.