The hotel is definitely a plus. Very nice and helpful service - regardless of the position we had contact with. The hotel is clean, well-maintained, the beds are very comfortable, and the bedding is pleasant to the touch. In this respect, there is really nothing to cling to. A big plus is also the possibility of using the hotel's bikes - with such a number of great bike paths and interesting areas in the area, this is a really nice convenience. However, a few things need to be refined. First of all, the SPA zone. The steam sauna practically does not maintain the temperature, which is why it does not fulfill its function. A dry sauna is fine, while a cooling shower, from which hot water flows, misses the point a bit. It would also be useful to have more deckchairs so that you can relax comfortably between sessions. It was also a big disappointment for us to enforce the adults-only rule after 9:00 p.m. We waited until that hour on purpose to be able to rest and relax in silence. Unfortunately, after 9:00 p.m., there were still children there - jumping into the water, throwing balls, etc. It's a pity, because the very idea of an adults-only zone is great. It would be enough for the staff to simply appear in the zone once in a while and make sure that this rule is followed. This would also avoid unnecessary tensions between guests. When it comes to food, we also see room for improvement here. At first glance, the choice of products is large, but the way they are displayed makes the buffet no longer look particularly appetizing after a while. Sprinklers on the island should definitely be aimed at vegetables and salads, not cold cuts. The food itself is virulent, but sometimes it lacks refinement - lumps of flour in the sauce are a thing that should not happen in a hotel of this class. Especially if the kitchen focuses primarily on an à la carte restaurant, it is worth making sure that the breakfast and dinner buffet also maintains the right level. When you come to the meal later, unfortunately, the whole thing looks even less inviting. To sum up - the hotel has a lot of strengths and we definitely have good memories of the stay. The service, cleanliness, comfort of the rooms and the location make a very good impression. If we worked out a few details in the SPA zone and took more care of the quality and presentation of the buffet, it would be really very good.
1 day ago










