Bergo Hotel Resort & SPA - client reviews

Hotel with good access and parking. The staff cares about the comfort of the guests. Everyone is very nice. Breakfasts are delicious and nutritious, a very wide selection. It smells beautiful in the common areas.

Delicious food, high level of service and a great location. Lots of attractions on the hotel premises. I recommend the sauna ceremony with Mr. Maks 🤘🏼

Fantastic location, close to the city and the mountains.

Good food, beautiful rooms, nice staff

Clean and tidy, every corner very nicely cleaned.

The food looks, smells, and tastes beautiful. Very delicious.

What caught our attention was the high quality of the food. It was delicious and very diverse. The rooms are super equipped - there is everything you need. The location of the Bergo Hotel is great as far as I'm concerned, in the area of the center of Szklarska Poręba. The service deserves a medal - tactful, polite and very committed.

We gave it one last shot (when staying last time, the wellness was a real disappointment - jacuzzi cold, pool cold). Unfortunately, nothing has changed. That is a real pity because the food is great as well as the accommodation ...

Wonderful and helpful staff. The rooms are clean and smell brand new, just like the whole hotel. I recommend it for rest during mountain hikes or idyllic walks around Szklarska Poręba. The breakfast buffet is super rich, dinner is great, and the restaurant is delicious too! The spa is very impressive, and the offer is also very extensive.

The rooms are nicely furnished and clean, but the mattresses on the beds are too soft. Noise and stomping coming from the room above us at night.

The hotel is nicely located, about a 15-minute walk from the center of Szklarska Poręba. A wonderful place, very clean and pleasant. Swimming pool, saunas, gym, large parking lot, bike rental - there are plenty of reasons to come back. The staff is very tactful, unobtrusive, and very helpful. A big plus of the hotel is the breakfasts and dinners. Delicious and nutritious meals.

First of all, for us the hotel does not live up to 5 stars; we have comparisons in Poland and this hotel was weaker. Wellness - cold! You look forward to warming up in the Wellness area after a whole day outside, but not here. The food was probably the weakest part of the entire stay, all the ham, cheese, etc., was dried out, hard, at first glance you don't even have an appetite for it. Even the dinners were weak, we were there for 3 nights so 3 dinners and every night it was just chicken, vegetables. The children's buffet was only about sweets, no pasta for kids or anything else, a big shortcoming. Bad, repetitive breakfasts and dinners every day. And to top it all off, they have such insanely soft mattresses that you can't sleep on them. Unfortunately, we won't be coming back here.

Staff for a medal. You can really relax here in an intimate and intimate atmosphere.

Exceptionally clean. Everything is like new. Everyone - from the reception to room service is really great! Beautiful area, very well located near the trails. Very tasty breakfasts, a large selection and high quality. Overall, the quality of the food is very high.

Nice, but they can't handle the capacity. Beautiful rooms, everything as expected and slightly above standard. However, as far as parking goes, it's terrible; they offer a garage for 350 CZK per night but it's only 1.9m, so you won't fit if you have a Multivan or something similar. The dining room is great, even had healthy, non-fried food which I appreciate, but again, the capacity sucks. They don't have enough space in the restaurant for the number of guests, and the queue for drinks or soup is impossible to miss. For children, there's a playroom the size of a kid's bedroom with no place for parents to sit, so I'm giving it an average rating.

It's a pity the restaurant closes so early. The food is quite expensive and leaves a lot to be desired.

The staff is very tactful, not intrusive, but willing to help. Great breakfast buffet. High-quality products, plenty of healthy options, salads, etc. Perfect location. We like hiking in the mountains. Super access to Szrenica, and then on to Śnieżne Kotły. The room and all public areas were cleaned perfectly. Cozy and very comfortable. In the rooms there is a fridge, kettle, hairdryer and safe, there is also an ironing area.

The perfect place for a hiking trip in the mountains. The swimming pool is quite large by hotel standards, and the saunas are simply a dream! Very high level of service. Very nice, cozy, and clean interiors.

A beautiful hotel, the surroundings, the atmosphere, the staff, the service, the attractions - everything is of the highest standard. A true 5 stars. I sincerely recommend it❤️

Tasty and healthy. A large amount of vegetables and fruit at breakfast makes the meals not too heavy. Cleanliness is at the highest level, the standard of a 5-star hotel. The hotel is not far from the center, but you can count on peace and quiet. The rooms are super equipped - there is everything you need. The only downside is the temperature of the pool - both the room and the water itself were unfortunately too cold. Maybe we just happened to be there at the wrong time, but it was a major discomfort.

Tasty and healthy. A large amount of vegetables and fruit at breakfast makes the meals not too heavy. Cleanliness is at the highest level, the standard of a 5-star hotel. The hotel is not far from the center, but you can count on peace and quiet. The rooms are super equipped - there is everything you need. The only downside is the temperature of the pool - both the room and the water itself were unfortunately too cold. Maybe we just happened to be there at the wrong time, but it was a major discomfort.

Very good and high quality food. Buffet so huge that it's hard to try everything. Clean, tidy and pleasant. Spa beautiful. Tall trees around, clean and pleasant climate. Super staff, very nice atmosphere. Good base for exploring the area.

🔥❤️💪Breakfast here is delicious and nutritious. A very wide selection of dishes. All the staff are very nice, willing to help and are very open. Mountain surroundings, peace and quiet - these are the vibes of the Hotel Bergo :)

Close to the center of Szklarska Poręba as well as to Karpacz. Nice service at the reception and in the restaurant. Meals in the restaurant phenomenal. Delicious and really high-quality! The Wellness zone and massages in the SPA are worth recommending. Everything is kept impeccably in order. Very pleasant and fragrant.

Good quality products and really delicious food. A huge selection!