Forest Park Resort & SPA - client reviews

Very nice and helpful service. The buffet was rich and appetizing, but the dishes from the a'la carte restaurant were a taste sensation!!!! I recommend the hotel. Its location stands out from other properties in Świeradów. The suites are beautiful, fresh, and nicely decorated. The family room consists of two good-sized rooms. I recommend it, it improves the comfort of your stay.

Everything is perfectly clean and smells lovely. Wonderful culinary experiences! Really delicious! You can get around the area on foot or by car, as access is easy everywhere. Every room has a balcony, you can drink coffee in the morning while enjoying the beautiful views. Everything is fine, I am satisfied.

The hotel staff deserves a big round of applause for their professionalism. The pools are designed with both children and adults in mind. These areas are clearly separated. Excellent hotel location in Świeradów, I recommend it! Five plus for a nice and clean room. The food at the hotel is top-notch. Very tasty.

The hotel will meet the requirements of both active tourists and those looking for relaxation and rest. It was a successful family stay, a convenient location for both older and younger guests. Nice apartments, well cleaned. Super friendly staff, you can see they love their job. Dishes in the restaurant - tasty and varied. Everyone definitely found something for themselves. ❤️

Breakfasts - I was there in February this year and now, a colossal difference. On Sunday there were no seats available and you had to wait for free tables, the food warmers weren't being refilled - only after a long time. The water in the pool was cold, the big screen by the pool was turned off, which matters for kids since it's shown as working in the photos. Reception - average service, like they were doing it as a punishment; I actually felt it during my repeat booking, I was treated like an intruder. Overall, the one plus not dependent on the hotel is the weather, everything else I think looks pretty poor.

The reception service was awful, you couldn't hear what the gentleman was saying to me because the girl at the reception was talking so loudly that you couldn't focus to hear what he was telling me. At the special dinner, the waiter serving us didn't know anything, he said everything was free of charge, but in the end, he made us pay for the beer; I understand it wasn't included in that option, but you inform the guest, you don't just spring a bill on them. I wasn't happy with the massage either, it was mediocre and they didn't even offer me anything to drink. The area is nice but there are big shortcomings. Therefore, unfortunately, I do not recommend it.

The biggest advantage of the hotel is its location, close to nature, but also close to the center.

Excellent bread and delicious coffee for breakfast. For me, that's what matters most.

It pisses me off that in 2026 they still don't have an active NETFLIX button🤷🏼‍♂️

Our stay at Forest Park Resort & SPA in Świeradów-Zdrój was supposed to be a pleasant family vacation. Unfortunately, we were met with a major disappointment on-site – the main attraction of the Aquapark, the water slide, was out of order during our entire stay. The biggest problem wasn't the malfunction itself, but the complete lack of any information about this fact before our arrival or at the time of check-in. Had we known the slide wasn't working, we would certainly have planned our trip differently or chosen a different facility, especially since we were traveling with children for whom this attraction was key. It's a shame, because the resort itself looks modern, but the lack of honest communication with guests in such situations significantly affects the rating of the entire stay. I hope for better customer communication in the future.

A nice modern hotel with great service and a good location right by the cable car. There are sports equipment rentals in the area. A large selection of food at the buffet, which is replenished throughout the time. We also really appreciated the pool, which surprised us with its size, and the sauna where children were also allowed.

I was here with my family for a two-night wellness stay. As far as I'm concerned, the accommodation was beautiful, clean, and you can see that it's new. I would just slightly adjust the signage inside the hotel (I almost got lost myself) 😀. There is plenty of parking, both inside the garages and outside around the hotel. The staff was very professional and kind. Since it's close to the border with the Czech Republic, you can communicate in Czech without any problems. The location is absolutely ideal for all types of excursions. We were there in the off-season (October) and still visited, for example, the local SkyWalk, which is located a short distance from the accommodation, and for the lazy ones, you can even take a taxi; it's also nice to visit the spa center (spa house, healing springs), and I would also like to highlight the cable car and bobsleigh track right by the hotel, which we unfortunately didn't use (the weather was actually quite nasty) 🙄. Well, but I can follow up on that, if the weather is like that, you can visit the hotel's own aquapark with a water slide, wellness, and sauna; for children, there is also a Kiss and play zone, and fitness for adults, of course. For me, the price is definitely incomparable in terms of services and activities for even less money compared to Czech standards. Oh, and I shouldn't forget, the restaurant is great and the buffet breakfast food was also very tasty and of high quality. I definitely recommend it. For families with children as well as for couples or individuals.

The rooms in the hotel are always clean and tidy. LUMINA is the bomb! The kids didn't want to leave. We liked everything. Excellent attitude from the staff! Perfect hotel location near the hiking trails in Świeradów-Zdrój and close to the ski lift. Plus for the wide selection of fruits, desserts, and the fact that they were constantly replenished.

We stayed at Forest Park Resort for two nights with two small children. The apartment itself made a very good impression on us — modern, fresh, and nicely decorated. It was also a nice surprise that the room was ready around 2:00 PM, even though the official check-in started at 4:00 PM. Traveling with children, we really appreciated that. Unfortunately, the rest of the experience was more mixed. The water in the main pool seemed a bit cloudy, the kiddie pool was initially closed, and the water slide wasn't working due to a breakdown. We managed to use it later, but it was out of order again the next day. We were also unhappy with the organization of dinner. Instead of in the main restaurant, we ate in a conference room in building no. 5. The decor and table setup felt more like a canteen or a training room than a restaurant in a hotel of this class. The selection of food itself was fine, but once a dish ran out, it wasn't replenished. Fortunately, the restaurant manager turned out to be helpful. After our comment, she agreed that we could have our next meals in the main restaurant. It was much nicer there. The children's playroom also didn't meet our expectations. In the photos, it looked bigger than it actually is, and during our visit, there was a lot of sand and dirt on the floor. The door opened frequently, letting in cold air, and guests brought sand inside on their shoes. With small children who crawl and put various things in their mouths, cleanliness in such a place should be especially important. The Halloween attractions were quite loud — the music and children's screaming meant we couldn't stay there for more than a dozen minutes or so. We also noticed a small but annoying detail in the apartment: the sauna door didn't have proper seals, which caused heat to escape quickly into the room. To sum up, we really liked the apartment itself and its standard, and the restaurant staff knew how to react to the reported comments. However, during our stay, several important attractions were not working, the organization of meals needed improvement, and the cleanliness in the playroom left a lot to be desired. The resort has potential, but our experience was not as good as one would expect from a facility of this class. Perhaps we hit a bad moment.

We came to your hotel because we had been there before and knew that our kids would have a great time, as there was a pool for the little ones and a slide for the older ones. Besides that, the breakfasts were cold.

Very nice hotel, we have already been here for the second time, and we are planning our next stay in January. Lots of variety for adults, kids don't have time to get bored as the hotel provides a schedule of attractions, and there's plenty to do outside the hotel too, like bikes, skiing, sledding, and a long modern slope with a gondola lift. Very good and varied food, large selection, and the rooms were, of course, clean. Overall, everything was very good.

You can definitely relax here, but also go on active trips around the area

We stayed at the hotel for 4 nights. Communication at reception worked very well and the staff was friendly. Furthermore, the hotel is very modern and clean. Our room was stylish, but not functional. There was only one wardrobe for 5 people and no shelving or storage space. Furthermore, the trash wasn't taken out and the room wasn't vacuumed during our stay. That's just part of the service! We found the beds to be very comfortable. The hotel is huge and we felt that neither the restaurant, the kids' club, nor the aqua park were designed to accommodate so many people. The aqua park was extremely crowded and loud in the afternoon. On top of that, there was the constant whistling from the lifeguard, who really whistled at every little thing. That was just not on! Furthermore, you had to wait for a table at the restaurant in the evening because it was overcrowded. However, the dinner was good. The buffet wasn't too crowded and the dishes tasted great! The free drinks were also great. There is a lot of new construction going on in the area around the hotel, which is a real shame. Furthermore, there is trash lying around everywhere. But there are also no trash cans anywhere. Hiking trails are poorly marked. Unfortunately, we would not visit the hotel and the area again.

There is a lot of food for breakfast, plenty of options, and all of them are great! We highly recommend the hotel, great service. The rooms are like a fairy tale, the view of the mountains from the balcony is something beautiful. A very nice, new hotel with a view of the hiking trails in Świeradów-Zdrój.

The services provided meet the standard of a four-star hotel. The price for the stay was reasonable for the level of services provided and the overall quality of the accommodation. Before our arrival, we were already informed that we might be accommodated in a building that does not have a pool or a restaurant. Therefore, it is necessary to cross between the individual buildings through outdoor, uncovered areas to access these services. We consider this solution a significant drawback of the hotel complex, especially in bad weather. On the other hand, we knew about this fact in advance and took it into account when booking our stay. Overall, we rate the stay positively, and the quality of the services provided as well as the price met our expectations.

Great hotel with wellness for kids

Excellent bread and delicious coffee for breakfast. For me, that's the most important thing. The room was nice, fresh, and clean. I recommend it with all my heart, a cool hotel in a charming health resort. You don't have to leave the hotel in the evenings; you can take advantage of the evening attractions on site. Everything is fine, I'm satisfied.

Apartment nice, but the cleaning was poor. The sofa for the kids was unsuitable for sleeping; it was incredibly hard once unfolded. We didn't like the dining area in the conference room, not enough space at some of the tables. The capacity was inadequate for everything - insufficient capacity in the restaurant for dinner, leading to queues forming and a large, unpleasant crowd in the restaurant. The kids' club was also absolutely inadequate in terms of capacity, animation programs for children were also poorly handled, the animators didn't know how to coordinate the crowd of children.

positives: - beautiful, clean, modern rooms, a large comfortable bed, a nice kitchenette, a spacious fridge - excellent food (breakfast+dinner) - primarily in the main restaurant; it wasn't as nice in building no. 5 (a converted conference room) negatives: - at full occupancy, queues for breakfast/dinner, overcrowded playrooms and pools, insufficient parking capacity - some staff members who interact directly with guests only speak Polish - we paid extra for a sofa/extra bed for our child, unfortunately it hadn't been made up

Unfortunately, there were a few points that significantly dampened our overall impression. The hotel staff was only partially friendly and accommodating. For example, when we asked room service to come back a little later, it was met with an eye roll. In the restaurant, too, we did not always feel well treated by the staff and were sometimes even bumped into. The atmosphere in the restaurant was particularly disappointing. Especially during peak times, there was a very restless and hectic mood. At times, we had to queue for almost 20 minutes just to get into the restaurant. Then the search for a free table began, with many guests practically pouncing on seats as they became available. Overall, the situation felt more like a mass processing operation than a relaxing holiday experience. On top of that, the food containers were sometimes empty for long periods, and the staff apparently could barely keep up with refilling them. The noise level in the restaurant was also very unpleasant. A comfortable meal was out of the question. The selection of drinks also failed to convince us: there were mostly very sweet drinks from a machine, as well as water that tasted distinctly of chlorine. Only the coffee was really good. To avoid the large crowds and hectic atmosphere in the restaurant, we even moved our dinners to 4 p.m. and breakfast to 7:30 a.m. at times. It is a pity that one has to go to such lengths on holiday to be able to eat in a reasonably relaxed manner.