We arrived just during the autumn break and there were incredible queues at the reception upon arrival. We waited over an hour, which isn't exactly ideal with a two-year-old child. I would have expected a hotel of this capacity, knowing that there would be such a rush on this day, to handle the situation better. There were unbelievable queues for everything. For the dining room, for the water park, and in the playroom as well. The next day it was a bit better, but still terrible in the dining room. Moreover, the Nutella dispenser was truly appalling. A dollop with a diameter of maybe 0.5 cm, and you had to really struggle even for that. In the end, we bought our own Nutella so the kids could have the pancakes for breakfast that they were looking forward to so much. The water park and the rooms are quite outdated and have seen better days. In the water park, there are rusty railings on the slides, and paint is peeling off everywhere in the hot tubs. In the room, there were dirty and taped-over stains on the wall. For the price, our whole family expected much more. During the holidays, we were at the hotel Aqua Resort Miedzyzdroje and these two resorts cannot be compared. We expected this hotel to be at least at a similar level, but unfortunately, it doesn't even come close. We wanted to find something closer to our home, but we agreed that next time we'll just drive longer, but we'll enjoy our vacation more. The only thing we have to praise is the food. It was really good and we can't complain.