donimirski.com/hotel-polski - client reviews

Beautiful, spacious, and clean rooms. Everything perfectly organized. The attractive location is a big plus for this hotel.

The employees here are amazing – incredibly kind, helpful, and courteous. It was a clean and cozy room, providing a perfect retreat after a long day. The hotel is located very close to shops and fantastic eateries. The quality cosmetics provided added a touch of luxury to my stay. The breakfast buffet is incredible here.

Exceptionally lovely, quiet, and clean hotel in a wonderful location.

The selection at the breakfast buffet was really good, many choises from savoury to sweet. The fruit smoothies were super! The location of the hotel was great, just inside the Old Town perimeter. It was quiet in the evenings and at night, just occasionally a horse carriage went by, which added to the charm. It was a close walk to the centre of Old Town, but also very close to the main railway station and tram lines, which made exploring other areas very convenient. The staff was very nice and we would stay at Polski Bialym again.

The hotel is very well located for people who want to explore the city. The service is nice, smiling.

The staff at your hotel were excellent, and provided top-notch service, anticipating our needs. I want to single out, in particular, Phillippe, who was staffing the front desk when we arrived. I explained that prior to our arrival, when we were in Berlin, I lost my CPAP machine, which helps me breathe and sleep at night. Phillippe, unprompted, did some investigating and found two medical supply stores not too far from the hotel. With his guidance and directions, I went to one of the stores, found what I needed and purchased it. Phillippe went "above and beyond" to find the right vendors and helped me get what I needed, without interrupting our trip. Many thanks to his thoughtful and excellent service.

Amazing staff – professional, kind, and friendly. Close to the bustling market square, but it's quiet and cozy in here.

I loved the location of the hotel as it was only a short walk from the main train station. All of the hotel staff were friendly and helpful. The breakfast buffet was delicious. My room was charming and very comfortable. I would definitely recommend this hotel!

We’re here for our second time and Hotel Polski is still an absolute gem. Accommodations are quiet, clean and comfortable, you feel like royalty. The staff is very friendly and super accommodating!

Vielen lieben Dank für die Möglichst da zu sein. Ich danke für die freundliche und kompetente Beratung, Das Frühstück ist sehr lecker und reichlich, genauso wie das Essen. Wir haben in Krakau einen sehr schönen Platz gefunden. Ich empfehle Ihnen das Hotel recht herzlich. Dankeschön, IM Lorenz Cievet ❤️

The room and common areas were all very clean and well maintained.

The front desk staff was really helpful, polite, and courteous during our stay. The location is truly impressive! Right in the heart of Krakow, yet surprisingly peaceful. The hotel rooms are clean. The bathroom is nice.

Our room was super clean, and the bed was comfy. We loved the vintage furniture. Huge breakfast.

We did not eat at the restaurant. Awesome! Just a minute walk from Krakow's market square. The staff catered to our every need, making us feel completely pampered. The bathroom heated floor was nice in the morning.

My favorite hotel in Poland! Old World charm, fantastic location, excellent restaurant and wonderful staff. They really take excellent care of you to make the most of your time.

Our room was perfect - clean, vintage, beautiful, elegant, and sophisticated. Delicious breakfasts. A wide selection of vegetables to choose from. The dedication to guest comfort and their welcoming demeanor create an incredible ambiance. I love this place - truly a 5 star location.

N/A - did not have breakfastThe team is really friendly and always has a smile on their face. The bathroom was spacious and clean - loved it! The hotel is located in the heart of Krakow ❤️ There's nothing to complain about. Hotel Polski meets the standards of a 5-star hotel 😊

The hotel is so close to the center that you can even hear the St. Mary's Church Trumpet Call! There were plenty of food options during our stay. The buffet breakfast was amazing. The rooms were clean, spacious, and very well equipped. Honestly, the friendliest staff I've ever come across – they really made our stay shine.

Very helpful and welcoming

The staff went above and beyond to make our stay enjoyable. I messaged ahead of our booking and requested a lovely room, as it was my partner’s 60th birthday; we were absolutely delighted with our room- it was huge and beautifully decorated in traditional Polish decor. The hotel is situated in a central location, close to all major sites and very nearby shops, cafes, restaurants etc. We had such a wonderful time and plan to return in January.

The bathrooms are in perfect condition. A beautiful place, maintained to the highest standard. Superb location, just a few minutes walk to the market square. It was so convenient to have the reception desk available 24/7.

Remove please, very nice stay. An error push!

This is my favorite hotel in Kraków. It has a perfect location — just a 10-minute walk from the train station and right at the entrance to the Old Town. It’s very easy to get to and a great starting point for exploring Kraków’s historic center. The hotel is quiet, cozy, and full of historic charm. The staff are incredibly friendly and professional, and they genuinely care about their guests’ needs and go out of their way to make your stay comfortable. I wholeheartedly recommend this hotel!

The breakfast buffet had a great selection of options. Made my stay stress-free – all the staff speaking English fluently was a big help. The rooms were spotless and beautifully furbished.Can't beat the location, right by the market square.

I have no remarks about cleanliness. Everything is as it should be. ✨