hundreds of clients have chosen TrustMate

Switch to the orange
side of the force🔥

TrustMate is an innovative review management tool that stands out from the competition with its unique features and effectiveness.

I am very satisfied, the service helped me choose shoes that fit my foot perfectly 🥰

see how TrustMate does it

See the real results
of our solutions

You often ask us for specific implementation examples and the real results our solutions bring. In response to your expectations, we have prepared a summary of key features that have helped our clients increase sales, improve conversion rates, and strengthen trust in their brand.

useCasePage.implementation

Through these case studies, you will see how our solutions – from gathering and displaying reviews, implementing the Omnibus and DSA directives, to integrating with Google – impact e-commerce development. You might already notice features that could help boost sales in your store as well!

Choose an interesting implementation

Stores that changed their review provider to TrustMate

We were looking for a solution that would show customers not only that we have a high average score. We wanted the reviews from our customers to serve an advisory role, to build our expertise, and help new customers make informed decisions. Additionally, there's the aspect of multi-market operations. R-GOL is increasingly expanding into foreign markets, so we were looking for a solution that would allow us to collect reviews in multiple languages. Customers are happy to share their experiences about the purchased equipment. They value these reviews because they read a lot about the products before making a purchase. Similarly, when they are satisfied with our service, delivery speed, or interactions with our staff – they are eager to share this with others.

Maciej Pruchniewskie-Commerce Manager R-GOL

deployment at lightning speed

Full deployment in under
1 month

First Meeting

During this meeting, we present the details of the review collection system to the client. We discuss the benefits they can achieve, including improving the store's image, increasing the conversion rate, and visibility in Google search results. We analyze the client's business needs, customize functionalities to fit their business model, and answer any questions. We finalize the collaboration details, define the service scope, and set the technical and legal terms. The client receives access to the admin panel and implementation instructions. At this stage, we can also prepare a communication plan and schedule for the next steps.

First Meeting

Contract Signing

We finalize the collaboration details, define the service scope, and set the technical and legal terms. The client receives access to the admin panel and implementation instructions. At this stage, we can also prepare a communication plan and schedule for the next steps.

Contract Signing

Implementation Meeting

Training for the client's team, covering key system functionalities, integration methods, and best practices for collecting reviews. We jointly determine what data we want to collect from customers, how the review request process should look, and how to use the collected data to optimize conversion rates.

Implementation Meeting

Launch of Invitations

Installation and configuration of the review request system. We test the correctness of the integration, check if the system correctly sends review requests, and verify that data is collected properly in the admin panel. At this stage, we address any technical issues.

Launch of Invitations

First Emails

We start collecting the first reviews from customers. We analyze their content, checking which aspects of the store are most praised and which require improvement. At this point, we can also begin segmenting reviews to better manage communication with customers and respond to reviews effectively.

First Emails

First Collected Reviews

Displaying Reviews on the Website

Reviews are now ready to be published on the store's website. We launch widgets that present customer shopping experiences in an attractive way. Additionally, properly configured reviews support organic positioning on Google (SEO), as unique reviews are treated by the search engine as content that increases the page's value.

Displaying Reviews on the Website

Stars on Google

After gathering a sufficient number of reviews, the reviews also appear in Google search results as stars next to the store's links. As a result, the click-through rate (CTR) increases, which directly translates to more traffic to the store and potentially higher sales. Systematic review collection helps maintain high-quality ratings and increases the store's credibility in the eyes of customers.

Stars on Google

Email invitation to review

Personalization is the key
to success

Every purchase at R-GOL.com ends with an automatic invitation to leave a review, ensuring a constant flow of authentic reviews. The message content has been tailored to the specifics of the customers – the communication language is simple, dynamic, and motivating, which perfectly matches the football passion of the buyers.

Thanks to this solution, the number of reviews is constantly growing, and users are eager to share their experiences, which increases the store's credibility.

The sports industry is a specific e-commerce segment where both product quality and their suitability to user needs play a key role. Our cooperation with R-GOL.com went very smoothly – the implementation was well-planned and tailored to the football industry’s requirements. We focused on implementing a review system that took into account key characteristics such as comfort of wearing football shoes, grip, durability, and suitability for different surfaces. The system is stable, and the client's openness to modern solutions made the implementation run without complications. Thanks to TrustMate, the reviews on R-GOL.com not only help customers choose the right equipment but also contribute to better exposure of highly rated products.

Paweł KubiakCPO TrustMate

form with suggestions

We suggest
what to write about...

Reviews at R-GOL.com are not just star ratings but also detailed product information. When adding a review, customers receive suggestions regarding key features, such as:

✔️ Shoe fitting – does the size match the size chart?

✔️ Surface type – how does it perform on grass, a playground or an indoor court?

✔️ Comfort and durability – do the shoes hold the foot well and how do they withstand intense physical activity?

✔️ Material type and breathability – important for long-term comfort.

R-GOL.com is a company that wanted a quick and efficient review system implementation, so from day one, we were in constant contact to ensure full support. Our priority was to launch features that would directly impact sales – stars in search results, detailed reviews, and Google integration. Thanks to our flexibility and smooth collaboration, the system was fully operational in a very short time, and the first results were visible within the first weeks of deployment. Additional online meetings with the R-GOL.com team allowed us to fine-tune all the details.

Martyna MaksymowiczDirector of implementation TrustMate

Company Profile

Credibility for customers
and Google

Reviews at R-GOL.com are not just star ratings but also detailed product information. When adding a review, customers receive suggestions regarding key features, such as:

✅ Shoe fitting – does the size match the size chart?

✅ Surface type – how does it perform on grass, a playground or an indoor court?

✅ Comfort and durability – do the shoes hold the foot well and how do they withstand intense physical activity?

✅ Material type and breathability – important for long-term comfort.

Review presentation in widgets

Customer in the store? Convince them
to buy through reviews

useCasePage.widgetsDescription

Product attributes

These are the data we collect during the customer’s purchase. The collected data is displayed with reviews and on widget filters.

Fit on widgets

Data collected during the review process is displayed on widgets to help buyers make the right purchasing decision.

User features

These features allow further personalization of collected reviews, making it easier for buyers to make even more accurate purchasing choices.

Thanks to TrustMate, reviews on R-GOL.com contain much more detail to help buyers choose the right equipment. The combination of ratings, review content, and additional data allows filtering reviews by:

🎯 User advancement

🎯 Size fit

🎯 Details such as height and weight

This allows customers to quickly find reviews that truly match their needs, significantly reducing the number of incorrect purchases and returns.

Google stars

Highlight products, draw attention of buyers
to the highest-rated ones

Choosing shoes or sports equipment at R-GOL.com can be difficult – there are hundreds of products in category pages. Thanks to visible stars and review counts, customers can quickly see which models are the most popular. When browsing dozens of football boots or goalkeeper gloves, price is no longer the only factor – the number of reviews and their average rating play a key role. This simple solution boosts sales of highly rated products.

Reviews are not just recommendations for buyers – they also improve visibility in Google. With TrustMate, ratings and reviews are automatically sent to Google Ads and organic search results. The result? When searching for football shoes, sportswear, or accessories, customers see stars next to search results in Google, which increases click-through rates and attracts more traffic to the R-GOL.com site.

Since the implementation of TrustMate at R-GOL.com, we have made sure that the client has constant access to technical support. Our team is available by phone, email, and chat, and we resolve all requests within a maximum of 48 hours. The store is dynamically expanding its product range and constantly implementing new features, so we regularly assist them in optimizing the process of collecting and presenting reviews. As a result, R-GOL.com customers can not only read detailed reviews about footwear and equipment but also filter reviews by size fitting or type of surface, which significantly simplifies their choice and minimizes returns.

Natalia BilskaKey Account Manager TrustMate

Content translations

Translate reviews and exchange them
between foreign stores

R-GOL.com uses TrustMate's innovative solution, which allows reviews to be translated and exchanged between foreign stores. As a result, each review can automatically be available in 13 languages, significantly increasing the number of reviews visible on product pages.

Buyers from different countries can read experiences from other users, regardless of language, which builds greater trust in products and the brand. This solution helps quickly populate product pages with valuable reviews, supporting sales in all markets where R-GOL.com operates.

Omnibus and DSA directives

Transparency and compliance
with regulations

R-GOL.com meets all requirements related to the Omnibus and DSA directives, ensuring full transparency of reviews. Each review is marked with the path it took to appear on the site – users can see whether the review is from a verified buyer or another source.

After expanding the widget, a detailed description of the review collection and publishing process is available, and each review can be reported if it violates the rules. As a result, reviews on R-GOL.com are reliable and trustworthy, which increases customer confidence.

hundreds of clients have chosen TrustMate

Switch to the orange side of the force🔥

see how TrustMate does it

See the real results of our solutions

Choose an interesting implementation

Stores that changed their review provider to TrustMate

deployment at lightning speed

Full deployment in under 1 month

First Meeting

First Meeting

Contract Signing

Contract Signing

Implementation Meeting

Implementation Meeting

Launch of Invitations

Launch of Invitations

First Emails

First Emails

First Collected Reviews

First Collected Reviews

Displaying Reviews on the Website

Displaying Reviews on the Website

Stars on Google

Stars on Google

Email invitation to review

Personalization is the key to success

form with suggestions

We suggest what to write about...

Company Profile

Credibility for customers and Google

Review presentation in widgets

Customer in the store? Convince them to buy through reviews

Product attributes

Fit on widgets

User features

Google stars

Highlight products, draw attention of buyers to the highest-rated ones

Content translations

Translate reviews and exchange them between foreign stores

Omnibus and DSA directives

Transparency and compliancewith regulations

Implementations

Hundreds of clients have already chosen TrustMate! Do you have time to wait?

Switch to the orange
side of the force🔥

See the real results
of our solutions

Full deployment in under
1 month

Personalization is the key
to success

We suggest
what to write about...

Credibility for customers
and Google

Customer in the store? Convince them
to buy through reviews

Highlight products, draw attention of buyers
to the highest-rated ones

Translate reviews and exchange them
between foreign stores

Transparency and compliance
with regulations

Hundreds of clients have already chosen TrustMate!
Do you have time to wait?