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Why us
Why choose TrustMate?
  • whyUs.whyUs.name
    It's what we do best!
    See the most important features in a nutshell
  • whyUs.references.name
    References and usecase
    Interviews with clients and implementation
  • whyUs.reviews.name
    Find out how we collect reviews
    Reviews collected according to the Omnibus and DSA directives.
    • Solutions
    How does TrustMate work?
  • solutions.collectReviews.name
    Collecting Reviews
    How to collect a lot of reviews and improve your online image. Choose the form, style and frequency of feedback requests.
  • solutions.increaseSale.name
    Increase your sales
    Present reviews in attractive widgets adapted to your brand! Benefit from a wide selection and simple integration.
  • solutions.traffic.name
    Website positioning
    Use buyer-provided content to improve your SEO.
  • solutions.effigy.name
    Reputation
    Keep in touch with your customers and be transparent! Buyers love active businesses that nurture relationships.
  • solutions.google.name
    Synergy with Social Media and Google
    Check out the possibilities hidden in synergy with Google or Facebook! Display stars and collect feedback in one solution.
  • whyUs.reviewTranslate.name
    Review translations
    Use the collected user content to enter a new market. Translate and view reviews in any language!
  • solutions.crossborderSales.name
    International sales
    Do you sell products in multiple country markets? Collect and display reviews in one of over 20 languages supported by TrustMate.
  • solutions.surveysPolls.name
    Surveys and polls
    In-depth research is the basis for drawing conclusions and making important business decisions. Collect internal results with surveys.
  • solutions.productPolls.name
    Logistics optimization
    Reduce the number of returns thanks to extended product research.
  • solutions.badges.name
    Credibility increase
    Awards for hard work. Stand out from the crowd and present awards for outstanding achievements of your store.
  • solutions.moreSales.name
    Even more sales
    Provide a complete set of information to the buyer thanks to the expert module, Q&A section and other advanced solutions.
  • solutions.integrations.name
    Integrations
    Use one of several TrustMate integrations. Plug & play solutions will allow you to quickly start the service.
    • Pricing
    Log inCreate free account

    High position in Google
    thanks to guest reviews

    Increase the number of reservations through your hotel website

    trustmate reviews
    trustmate reviews

    Hotels about us

      How it works?

      Start building a trustworthy image for your hotel in a few easy steps.

      Hotel
      Hotel visit

      Hotel visit

      The guest uses the hotel’s services: accommodation, spa, or restaurant.
      Review request

      Review request

      TrustMate invites the client to leave a review via email or SMS.
      Writing a review

      Writing a review

      The guest leaves a convincing review using our revolutionary CLICKABLE PROMPTS system. They can also add photos.
      Thank you page

      Thank you page

      They land on a thank you page for the review, where you can encourage another visit.
      More guests

      More guests

      Guests seeing reviews on your website feel confident making reservations and don't look elsewhere for opinions.
      An edge thanks to reviews

      An edge thanks to reviews

      Future guests are more likely to find your site because of a higher ranking in search engines.

      Get lots of reviews and improve SEO!

      Let your Guests be your marketing department!

      Ask them for feedback using our tools and take advantage of the insights and content collected in reviews.

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      Reviews added from mobile phones

      Most reviews are added from mobile devices! That’s why our forms focus on making it easy to leave a review and minimizing the time needed.

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      Keyword suggestion prompts

      During the review process, we show guests ready-made sentences describing possible experiences at your hotel. This way you get lo...

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      Taking care of prompt suggestions quality

      To ensure prompt variety, our team constantly updates their content. We avoid repetitions to give customers the highest quality.

      Reviews added from mobile phones

      Most reviews are added from mobile devices! That’s why our forms focus on making it easy to leave a review and minimizing the time needed.

      Get lots of reviews and improve SEO!

      Let your Guests be your marketing department!

      Take care of your hotel’s visibility in Google! Most journeys begin by entering popular phrases in this search engine. Our reviews help you reach top positions!

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      Google stars thanks to widgets

      By installing our widget, you use its microdata, which Google displays as review stars.

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      Higher ranking in search results

      Reviews are UGC (user generated content)—the best fuel for Google bots! Thanks to them, your site is considered more attractive.

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      More clicks to your hotel thanks to stars

      Our research shows that displaying stars in search results increases CTR by up to 35%! Outperform other booking platforms on Goog...

      Google stars thanks to widgets

      By installing our widget, you use its microdata, which Google displays as review stars.

      Types of widgets

      Improve SEO and boost sales!

      Show off your reviews in beautiful widgets!

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      Badges

      The perfect solution for your hotel footer or other static website locations. Clicking opens a review window.

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      Multiple reviews at once (SEO BOOST)!

      Carousels and lists with ratings! Flaunt guest reviews and photos. Widgets display multiple reviews at once, efficiently indexing...

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      Edge-of-screen tabs

      Discreet hints about your hotel’s rating. They show reviews upon click and subtly support sales.

      Badges

      The perfect solution for your hotel footer or other static website locations. Clicking opens a review window.

      Unique solutions

      We solved the time problem

      Running a hotel means you’re always short on time? TrustMate is a tool that makes process management easier.

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      Show reviews from multiple places on your hotel website!

      Display accumulated reviews from popular external services on your site thanks to simple integration!

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      Support for customers from many countries.

      We will collect reviews for you in over 20 languages! In addition, every review can be automatically translated.

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      Mediations

      If you receive an unpleasant review, you can add it to mediation. This is a special chat with the customer to resolve misundersta...

      Show reviews from multiple places on your hotel website!

      Display accumulated reviews from popular external services on your site thanks to simple integration!

      Pricing

      Gain new customers.

      199zł/month

      +5zł net/each room

      star

      Offer for hotels

      Included in the basic package

      • full support during implementation and a flexible contract

      • editable review invitation forms (email and QR codes)

      • fully automated sending of invitations after PMS integration

      • review collection system with keyword prompts

      • prompt dictionary tailored to your property’s characteristics

      • personalized QR code generator

      • selectable widgets for embedding on your site

      • thank you page (discount codes, invitations for stays or seasonal events)

      • support for your Google business listing

      • manual and automatic responses to reviews

      • mediation of collected reviews—manual and automatic

      • integration of reviews from Google and Facebook

      • access to reports, statistics, and alerts

      • survey and NPS system

      • automatic review translation system: +50 PLN net for each language

      • sms package: +150 PLN (1000 units)

      Recently added reviews on TrustMate Logo

      We collect thousands of reviews every day. Before you are reviews of buyers who wanted to share their experiences.

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        TrustMate S.A.

        Bartoszowicka 3, 51-641

        Wroclaw, Poland

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