ukherbals.co.uk - client reviews

I placed order for next day delivery and paid quite a lot for my order but not received yet and emailed my concern with no reply There is no contact number to speak to anyone in customer services I would consider improving your services and have a phone number to contact your company

Quickly rectified my change of address and was delivered swiftly.

Have tried to contact them via email as mu order was incomplete, then couldn't find a phone number either, so I am not even gonna take what they sent me because it doesn't give me any confidence..

Express shipping is essential, keep it up.

My order still hasn't arrived, and I have had not response from customer service about my queries.

I am sorry to say I have had a very poor purchasing experience. I have attempted to contact this company 4 times using the contact methods on their site. I have not received my goods. Their courier's tracking informations says they have not received the goods to deliver them to me. Their site says the order is completed. No response from UK Herbals at all to my attempts to find out what has happened to my order. I have had to go to my credit card company to request a charge back. I cannot recommend buying from this company's website.

Fast delivery but zero instructions on how to take them. It says refer to the website - no info on there either. I have emailed them twice but had no response. Poor customer care imo.

The box was packed very nicely. The shipment of the ordered goods was swift. Goods carefully packed, warranty card inside, receipt, all good in the hood.

The whole parcel was neatly and well packaged. Professional and reliable service and fast delivery. Professionalism in every aspect, I recommend it.

The items I ordered have not arrived and there has been no response to my request for a refund. I have sent another message today. There is no phone contact number for me to speak to a real person about this. I await a reply from ukherbals.

Waited 3 weeks for order. Never came. No response from uk herbals after several emails so had to get a refund via credit card

The package was clean and properly secured. Just what I wanted thank you

Everything arrived as ordered.

At the moment, despite several messages I still have heard NOTING from UK herbals about the non delivery of my order. No one has responded and there is no telephone contact. I will NEVER use them again at this point and will be telling everyone to steer clear of them unless the situation is remedied quickly. So if I could give a negative rating I would.

It's worth it to shop here, good quality products, delivered in a timely manner, staff seem very positive snd professional.

Everything was on time, quickly and punctual. A solid and nice package, what more do you need. Fast, efficient, and without any problems. I like that. I recommend this company with all my heart.

Fast order fulfillment. Great. Beautiful and ecological packaging. Everything went quick, I recommend this store.

Good product arrived quickly and well packed would buy again

I highly recommend it because it's an excellent service. I’m a repeat customer. The only thing I object to is the incessant emails to leave yet another review.

Quick, efficient processing of my order.I was able to unpack the parcel with ease. The order was delivered lightning fast, I recommend it especially since I had run out of the product and was relieved that my order arrived just as I finished the last drops of the herbal tincture.Overall, I'm very satisfied with my purchases, the service and especially the speed of delivery.

Good products delivered promptly.

Quality product, delivery fast

No delays, arrived as expected.

The parcel arrived on time. Shipment came in great condition. The transaction went fast, there are several payment methods. I'll be more than happy to visit this store again. Yes it is a good quality product that UK Herbals supply. And I look forward to purchasing more herbal tinctures. The larger 100 ml bottles appear to be better value to order. In my next UK Herbals order I will be sure to order a larger quantity.

The delivery time is consistent with the information provided on the website. It's nice that the company cares about ecology and uses environmentally-friendly packages. Well done! The store staff provides all additional information without any problems. Really fantastic.