Why us - TrustMate

A marketing solution
tailored to your needs

See why we are the number one choice at over 13 000 stores.

“The valuable feedback collected with the help of TrustMate helps both our customers in their purchasing decisions and us. Through feedback and dialogue with users, we can respond to their needs more efficiently. We are one more step closer to the customer.”

4F

4.9from 205 600 reviews

“With TrustMate, we are successfully surveying customer satisfaction with the online store's service and satisfaction with our products. Valuable feedback convinces store visitors to make purchases.”

Wittchen

4.9from 334 936 reviews

“The implementation went very smoothly, we received a lot of support from TrustMate on the integration stage. Within the offered solutions, we can interact directly with our customers in the Q&A section directly on the site, and thanks to the dictionary prompts, their opinions are much longer and more detailed. Thanks to TrustMate, we can better listen to the needs of our customers.”

New Balance

4.9from 102 514 reviews

What makes us unique?

Some numbers to get you started. Experience the unique approach of TrustMate.io. We've solved the problem of not having enough time to add reviews!

Unprecedented number of e-mail openings

We achieve this by sending emails on your behalf! We take advantage of the fact that the customer is all the time "head in the basket" and remembers to whom he should repay with beautiful feedback. In addition, you can configure the time of sending, the statuses after which it should go out and manage the title of the email. You can read the details in the tab about collecting opinions.

average

0%

of shoppers open emails

Collection efficiency at its highest level!

After encouraging the buyer to open the email, it remains for us to redirect them to the feedback form. We are constantly researching and developing the best email configurations and templates! We manage to achieve spectacular results! See here how to create perfect configurations.

up to

0%

of shoppers leave feedback

No more "Ok I recommend" reviews - At TrustMate, we love long reviews!

TrustMate forms guide customers through their experience maze, helping them describe real experiences and use keywords that truly matter. This makes reviews not only longer but also better position your brand in search results and build genuine trust. You get specific content, and Google gets specific reasons to promote you.

average

0

characters in length of opinion

Gather long reviews rich in keywords!

Taking this problem into account, we have created a system of intelligent prompts. We prompt evaluators with sentences describing specific features, for example, "package packing," "delivery," or "quality of service." In this way, the buyer is able to comment on every aspect of his adventure with the store or product. For how the prompts work, see here.

Present reviews in beautiful widgets!

Wondering what to do once you've collected reviews? At TrustMate, we go out of our way to help customers!We present the collected reviews in your company's business cards that link to your website. We serve the product reviews in beautiful, and adapted to mobile solutions, widgets. This ensures that shoppers do not leave the site while shopping.

Get a foothold in search results with TrustMate

Customers report higher Google search rankings after implementations. Long reviews cause Google bots to treat the store's site as attractive and raise its SEO score. The collected reviews are presented to our client's business card and in a widget on the store page. Thanks to the use of microdata, which Google shows in the form of stars, people looking for shopping reviews will find them easily.

Direct more traffic to your store

Collect reviews about your company on TrustMate's business card. These pages are highly ranked on Google and appear as one of the first to respond to inquiries from your prospective customers. People who search for store reviews will come across a beautiful business card from which credibility will shine through. TrustMate does its best to redirect the accumulated traffic on the business card to your online store by suggesting popular and well-rated products to customers!

Supporting sales on Google

Take advantage of our integrations with Google search engine results. Display reviews and stars in the organic results and ads (PLA). This will reduce the cost of customer acquisition, increase the number of passes to your store, make you credible in the eyes of customers.

The integration is simple and requires no additional work by the development team. All you need is access to Google Merchant Center and collected reviews in TrustMate!

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