repairmate.com.au - client reviews

Excellent service and assistance. Provided the appropriate advice and recommended treatment. Great price. Job well done. Recommend to anyone needing service and support.

Quick repair turn around, competitive and affordable pricing, and friendly customer service.

Quick, professional, friendly service. Dropped in casually with no booking. Brought my phone back from the dead within about 4 hours. Same day turnaround. Amazing

Fixed my daughter's laptop when no other business could. Thank you

Great service and advice!!

My phone was contaminated with malware from a game I had downloaded, and in desperation I took it into RepairMate in Cardiff NSW. Within one hour they had diagnosed the problem, removed the malware, restored my home screen, and provided me with details of what to avoid when installing apps. I am very grateful.

All handled quickly and work quality was excellent.

Excellent service and communication. I would give more stars if I could.

Great service, explained what was broken and needed to be repaired. Very professional and good price

Excellent Service from meet and greet to fixing and handing over the phone device. Everything went as planned and advised bu the Technician

This is always my go-to place whenever I have an issue with my phone or laptop. They are fast, honest, and truly reliable. Last time, I brought my laptop in to see if the keyboard connection could be fixed; they took the time to inspect it thoroughly and didn't even charge me for the diagnostic. The staff are always friendly and welcoming Thank you!

Great customer service. I am very happy with the quality and price of the repair of my cracked phone screen.

Great customer service, repaired phone on the day, fixed price, workmanship too.

I completely destroyed my phone's screen when I was on the West Coast of Tasmania with no local repair options, but I would be returning to Hobart in two days' time. Prabish ordered a replacement screen, had it ready and waiting for me, and changed it out and working good as new in 30 minutes while I had lunch across the street. Worth every cent!

Quick and easy screen replacement. Was done in an hour and very happy with the price and service. Would definitely recommend if you need your phone fixed in a hurry.

He is a great guy, been there a couple of times. He knows his stuff. Friendly and very honest guy. Will always go back to him. Brendan. Malvern East.

Extremely helpful and knowledgable. Quick with the repair. Definitely recommend for moblie phone repairs.

Excellent service and reasonably priced

Sent my dead phone in for repair from the other side of the state. From delivery to receival I was kept up to date the entire way. While not an easy repair, it was completed to a very high standard. I would not hesitate to use them again. Thanks guys.

Fantastic service. Great workmanship and a great price. What more could you ask for? Thank you.

DO NOT USE THIS SERVICE! They’re a bunch of con artists. I paid $700 for a screen replacement two months ago and was promised 5 month warranty. Sure enough two months later my screen dies while sitting on a desk untouched and they won’t acknowledge the warranty and expect me to pay another $700. The business that they’re running is nothing more than a disgusting scam. Awful people running an awful business

Brought my iPhone 13 Pro in for back-case and camera replacements and it was repaired with care and attention to detail in a timely manner. Customer service was fantastic .

Super service at a good price I had a new battery for my iPhone and screen protector and case Battery change was 1 and a half hours

Great service. The service man was very skilled, helpful and polite. I would recommend this particular place to everyone. Thank you.

DODGY! DODGY! DODGY! AVOID AT ALL COST! THEY USE SECOND HAND PARTS AND IN MY CASE THEY CHARGE DOUBLE THE PRICE OF THE NEW ONE. They deny everything even faced with clear evidence. Full story below. A53 lost ability to charge battery. I've worked out that's faulty USB board. Found them online for around $30, but needed the phone ASAP. Came across Repair Mate website with their local store in Cardiff, which is just a few suburbs away. Their website states that they sell service of replacing the exact part in exact phone for $129. The website also states "Repair Service Include New Charging Port / Dock Replacement Part for Samsung Galaxy A53 5G". Read it again "NEW charging port". I've called Cardiff store, asked them about part availability. I've been told that they normally don't sell just the part itself, they offer replacement service, but they can sell just the part to me for $60 - double the price everywhere else. I decide anyway for a simple reason - getting the phone running the same day. Because I was at work and the phone belongs to my partner, she went to pick up the part. When I came back home and she handed me the bag, my first question was "So which one is the new part?" The "new" part turned out to be second hand. Which was easy to tell because the contacts of the USB port were corroded and also piece of the double side tape that is no the board to hold the plug of one of the ribbon cables was already mostly ripped off. I've installed it anyway and guess what? Phone shows that there is moisture in the port and disables charging. Gentle clean with brush and isoprop didn't help... Eventually gave me a full refund, but had to