DODGY! DODGY! DODGY!
AVOID AT ALL COST!
THEY USE SECOND HAND PARTS AND IN MY CASE THEY CHARGE DOUBLE THE PRICE OF THE NEW ONE.
They deny everything even faced with clear evidence.
Full story below.
A53 lost ability to charge battery. I've worked out that's faulty USB board. Found them online for around $30, but needed the phone ASAP. Came across Repair Mate website with their local store in Cardiff, which is just a few suburbs away. Their website states that they sell service of replacing the exact part in exact phone for $129. The website also states
"Repair Service Include
New Charging Port / Dock Replacement Part for Samsung Galaxy A53 5G".
Read it again "NEW charging port".
I've called Cardiff store, asked them about part availability. I've been told that they normally don't sell just the part itself, they offer replacement service, but they can sell just the part to me for $60 - double the price everywhere else. I decide anyway for a simple reason - getting the phone running the same day.
Because I was at work and the phone belongs to my partner, she went to pick up the part. When I came back home and she handed me the bag, my first question was "So which one is the new part?" The "new" part turned out to be second hand. Which was easy to tell because the contacts of the USB port were corroded and also piece of the double side tape that is no the board to hold the plug of one of the ribbon cables was already mostly ripped off. I've installed it anyway and guess what? Phone shows that there is moisture in the port and disables charging. Gentle clean with brush and isoprop didn't help...
Eventually gave me a full refund, but had to