hoteljuvena.pl/en - client reviews

Saunas and jacuzzis do a great job. Super staff. You can hear the sound of the sea from the balcony, the beach is only a few meters away - a dream location! The rooms are clean, nice and spacious. Great food, a lot of choice and a plus for the fact that you can have a salty and sweet breakfast. I RECOMMEND

A large selection of breakfast options, from meat to vegan, I liked everything. Elegant and tidy, great rooms. A very successful holiday. The hotel is located in a beautiful place, close to nature! The staff takes care of everything at the highest level - full professionalism. A perfect place for a romantic getaway. SPA zone, swimming pools, saunas - there is a lot to do 😊 ❤️👍️

Very nice service, paying attention to the needs of guests. The pool is very pleasant, but the biggest surprise is the roof 😮 terrace A large selection of options for breakfast and dinner, a great beach bar and very tasty coffee. I can only write about cleanliness in superlatives, because I have not the slightest complaint in this field. We did not have the slightest problem with access. The location is great.

I recommend it to everyone

Very comfortable place. Great SPA treatments, massages for 5 with a plus. I recommend it to everyone!

Professional and friendly service. Flesh and blood hoteliers work here, who know how to take care of the comfort of guests.

The hotel is in a very good location, although the town is from the 90s. The hotel service is at a mega level, from the reception, through the service in gastronomy, lifeguards, ladies from maintaining order, etc. Everyone is very polite and at the same time not intrusive, it is really unique and unusual (we have visited dozens of 3 and 4 star hotels in Poland) they do not have an approach to the people who work in this facility. The food is not to be overeaten, the hotel is very clean, although some refreshers in the corridors and rooms would be useful. The SPA zone is very well maintained and well thought out, generally very yes and we are going to return, although one small elevator makes a bit of a scratch on the hotel, but the rest is very nice.

The hotel is worth recommending:) close distance from the sea, delicious food and a pool area is a big plus, the only reservation is the fee for a parking space of PLN 100 in the hotel in the season until September 30, where parking in the city from September 15 is free of charge

Leider wurde mein Aufenthalt trotz der schönen Anlage und der tollen Lage am Meer durch eine Behandlung zum absoluten Albtraum. Bereits bei der Reservierung der Spa Behandlung hatte ich ausdrücklich darauf hingewiesen, dass ich sehr sensitiv reagiere, dass mir meine Haare sehr wichtig sind und dass ich mir gerade zu meinem Geburtstag eine besonders schöne und entspannte Anwendung wünsche. Umso schlimmer und enttäuschender war es, wie mit meinen Haaren und meinen Hinweisen während der Behandlung umgegangen wurde. Ich hatte eine HeadSpa also Gesicht und Haarbehandlung und habe währenddessen ausdrücklich gesagt, dass es mir zu grob und teilweise schmerzhaft ist. Trotzdem wurde die Behandlung in dieser Art fortgesetzt. Besonders schlimm wurde es beim anschließenden Kämmen meiner Haare. Die Mitarbeiterin wiederholte dabei ständig "Oh my god", während sie meine Haare kämmte. Das Ergebnis war ein riesiger, komplett verfilzter Knoten in meinen Haaren. Ich habe an meinem Geburtstag deswegen die ganze Zeit geweint und am Ende mussten mir sogar Haare abgeschnitten werden, um das entstandene Filzknäuel überhaupt wieder zu entfernen, nachdem über eine Stundeversucht wurde, wenigstens etwas zu retten. Als Erklärung wurde mir lediglich gesagt, dass das daran liege, dass ich lockige Haare habe. Für mich ist das keine akzeptable Erklärung und absolut unprofessionelles Verhalte - insbesondere nachdem ich bereits bei der Reservierung auf meine Sensibilität und die Wichtigkeit meiner Haare hingewiesen hatte und während der Behandlung sogar ausdrücklich gesagt hatte, dass es mir zu grob und schmerzhaft ist. Ich hatte mich extra darauf gefreut, mir zu meinem Geburtstag etwas Schönes zu gönnen. Statt Entspannung und einem schönen Erlebnis wurde dieser Tag für mich zu einem absoluten Horror-Trip. Die Enttäuschung war dadurch noch größer, weil ich im Vorfeld alles angesprochen hatte, damit genau so etwas nicht passiert. Die schöne Lage am Meer und die ansprechende Anlage können dieses Erlebnis leider nicht aufwiegen. Für mich definitiv: Nie wieder.

A large selection of meals during dinner served in the buffet, it is tasty and healthy. The room is great, nice and comfortable, there is a large shower in the bathroom. Juvena Wellness & SPA is located right on the beach. The sound of the sea makes you relax. I found a place to park without any problems. Very pleasant contact with the staff.

The internet in the hotel is very good. Working from this place is pure pleasure. Super hotel, beautifully located, right on the beach. A perfect place for those looking for peace. You can feel that the staff cares about the comfort of the guests. I highly recommend the coffee in the restaurant - one of the best I've ever had.

Hello, we were not satisfied with the room cleaning, this does not correspond to a 4 star hotel. We felt that the prices for a glass of red wine were extremely high 0.15 l for about 9.50 € and for a bottle of red wine for 45.00 €. We would have liked to have had a bottle of wine for dinner, but with prices of 30 to 50 € this is not acceptable. Permanent problem was the constantly non-functioning elevator. From check-in to check-out, constant failure. VG Dieter

The location was very good for resting, strolling and relaxing. Our room was quiet, so if we were not on the beach, you could use the time for a good read. It is also unusual that you were not immediately asked to order drinks, only if you wanted to order something yourself. Food, cleanliness, service, spa was top. Thank you for everyone who made it possible for us to have such a nice rest. We will come back. PS. We hope that the defective elevator will work again.

The cleanliness and spaciousness of the room make a really great impression. Very high level of service. A big plus for the soundproofing of the rooms, you can't hear other guests. This ensures great comfort of rest. It's been a long time since I've come across such good bread for breakfast and food in the hotel in general. Peace and quiet - wonderful. A minute walk 😊 to the sea

Nice, cultural, unobtrusive. Tasty, plentiful, nicely served cultural service, music, quiet, discreet location, outstanding, enviable, cleanliness, impeccably provable, enough, only that once for six days we were the elevator did not work, the other one besides, absolutely fantastic

It was a pleasant atmosphere, great staff. Small defect, defective elevator over the entire stay

Great location - directly by the sea, descent to the beach next to the hotel and unique design! I am delighted with the quality of the food. Rich buffet, everything delicious! The whole facility is perfectly clean, housekeeping is a medal! Very wide offer for adult guests, saunas, rooftop bar, live concerts in the SKY bar 😉 Great service, you can see that people work here with passion. ❤️

I booked a stay to meet friends I hadn't seen for a long time. I got a room with a view of the sea, unfortunately I only saw trees even though I was on the top floor. Even from the roof you can't see the sea. We were cheated during the reservation because we were promised a disco on Saturday, which did not take place. At the reception we were lied to saying that there were technical problems and we could look for a disco somewhere. Much later we found out that such a disco was never planned. The elevator was notoriously broken and the staff at the reception was rude. Bathrobes and towels with yellow discolorations. Massages expensive and not very impressive. The service of the cleaning ladies was very good, everyone in the restaurant was also nice, and the lady in the bar stayed longer for us to make a few drinks. The hotel manager did not show up to clear up the misunderstandings with us. No one even apologized. I am disappointed and do not recommend this hotel.

The service did a great job. The internet in the hotel is very good. Working from this place is pure pleasure. On the plus side, the breakfast buffet - very diverse, as well as dinner. The cleaning team does their best - you can see it everywhere. The location is perfect for people looking for relaxation and beautiful views. 👍️

Karolina P. - Recepcja can tell more. The lady likes to tell fairy tales (Bajeczki)

Juvena Międzywodzie – great service! Unfortunately, after a few previous culinary failures in Międzywodzie, I no longer hoped for an ideal. And yet I found it! The waitress, Mrs. Maria – very nice and, above all, professional. We felt like we were friends who really care about our presence. And the food? I chose salmon, my wife beef cheeks. I won't write about the toppings – I'll just write that the chef knows perfectly well what to combine with what. I didn't think that after a few previous experiences in Międzywodzie I would say: WOW, WOW, WOW! Yesterday we ate in Dziwnów – it was a bit more expensive, but definitely worse. Today in Juven, even if I really wanted to, I have nothing to cling to. Great service, great cuisine and an atmosphere that makes you want to come back. Thank you! 👏

Gute lage. Strand ganz no. Essen sehr schmackhaft. Zimmer für Behinderte super. Dachtarasse is great. All of them are sauber. Die Bedinung sehr profesionell. Freundlich

Wir waren mit allem sehr zufrieden und wir kommen definitiv wieder!

I'm glad that this season (or rather after) the café was open. We come back with sentiment.

We 70 and 62 years old traveled to the hotel for 14 days in September. Check-in was ok and the rooms could be occupied earlier. Unfortunately, one of the two elevators was out of service from the first to the last day, which led to considerable waiting times. The intact elevator also had some dropouts, which made things worse. At some point, the guests were allowed to use the staff elevator, which was installed at the end of the building. Fortunately, we are relatively fit and then took the stairs, despite having a room on the 4th floor. Breakfast was very extensive. The dinner was not comparable to equivalent hotels in Germany, Spain or Turkey. Maybe you have to make compromises in Poland? The indoor pool was great and the sauna still has room for improvement. What we didn't like was that about half of the sauna visitors took a sauna in swimwear, which led to irretation on both sides. The biggest minus point of our stay was the following: After visiting the swimming pool, my wife used the intact elevator alone. In the middle of the ride, it stops. After pressing the emergency signal, there was no answer from the reception, so she was able to contact the service company via another emergency switch. After about 20 minutes, the trip was continued. After a complaint at the reception, she contacted the manager of the hotel and described the incident to him. A week later we left and until today, two weeks later, there has been no feedback or even an apology on the part of the management.