The stay was very delightful, room clean, beeakfast fits everyone's wishes.
2 days ago
The stay was very delightful, room clean, beeakfast fits everyone's wishes.
2 days ago
Spa realy should be cleaned not just aromatized. I have been to this hotel and spa on summer and it had awful urine smell, now it has awful aroma smell. In steam sauna aroma just burned my eyes and in pool aroma made me cought hardly and I am not allergic person! Realy it stole 2 stars and maybe should have steal more. Hotel room was freezing+5 degrees! If you prepared room for guest to come, maybe it would be nice to preheat it. No possibility to get spa procedures, all is prebooked even in work day! You really should not advertise these, since guest can not get any of this! Basically room was ok, sleeping was nice, breakfast ok, but it was not what I was looking for! Other hotels, cheaper with free parking, could offer sleeping and breakfast!
10 days ago
very nice staff, good breakfast, everything as expected
19 days ago
All nice like always!!
about 2 months ago
A wonderful place to spend a weekend with family and children. The staff is friendly and helpful, the rooms are very comfortable, and the breakfast is delicious. We had a lovely stay and would definitely recommend this hotel for a relaxing family getaway!
2 months ago
Great place , Amazing pool 💪❤️
3 months ago
One of the best hotel for family with kids
3 months ago
Very good stay
3 months ago
We as a family of 4 liked pool area and Play Klub.
3 months ago
Excellent place! Interesting design, friendly staff, very comfortable beds, clean room, exceptional breakfast! Nice spa. If I will go to Bialystok again, this is a place where I stay!👍️🔥
4 months ago
Really good hotel.
4 months ago
The room wasn't prepared as we've ordered and requested. Construction sounds on 6 am was the worst! Is it even allowed in EU to start noisy work this early in the middle of town center? Other then that it was ok. No bath robes in hotel that has water park is strange too.
4 months ago
❤️🔥🔥👍️
4 months ago
We stayed at the hotel with our 1-year-old child and requested a baby cot in advance. Unfortunately, instead of a proper baby cot, we were provided with a playpen. The mattress was too short for the playpen. During the night, whenever our child woke up, it was extremely inconvenient to lift him in and out of the playpen. As a result, we had no choice but to let him sleep in our bed. This created significant discomfort for both me as a mother and for the child, and negatively affected the quality of our stay. We hope that in the future the hotel will provide proper baby cots with appropriately sized mattresses for families traveling with young children.
5 months ago
Это наш лучший отель.
9 months ago
🔥👍️💪💪🚀💯❤️
9 months ago
Hotel, restaurant, bar were excellent, but spa/water zone needs deep renovation.
10 months ago
Everything good, programme could be better (childs room), music in the club, atmosphere looked bit oldschool, but in gereral it was a good stay, thank you!
about 1 year ago
Numuriņš tīrs, kārtīgs. Brokastis labas.viss bija ļoti forši.
about 1 year ago
🚀👍️❤️🔥
about 1 year ago
I loved the breakfast, gym, the swimming pools , saunas, jacuzzis, the bedroom.... everything was perfect!!!!
about 1 year ago
The carpets in the hotel room could use replacing. The overall design feels a bit outdated. The restaurant’s food used to be tastier (before the pandemic).
about 1 year ago
Everything was how it should be! 👍️
about 1 year ago
Nice hotel and very good service from the team
about 1 year ago
The price of the hotel room for a family (2 adults & 2 children) was good and the swimming pool inside the hotel is fantastic! Generally, the staff was friendly and the whole atmosphere in the hotel was pleasant. Things to improve are: - Reservation (especially the pre-payment) was complicated and time-consuming - The room was a bit too small for four people - Offerings were children were only until August 31st (and not during our stay early September), which was not obvious for us when we booked the room; in fact we thought that our children can use those children offerings
about 1 year ago